1. Introduction
Ace Education is committed to protecting the privacy of students, parents, and users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Student name, parent/guardian name, contact number, email address
- Academic Information: Course details, progress, performance data
- Technical Data: IP address, device information (for online classes)
- Payment Information: Transaction details (we do not store card/banking details directly)
3. How We Use Your Information
We use collected data to:
- Provide and manage courses
- Communicate with students and parents
- Track academic progress
- Improve our services and learning experience
- Send updates, announcements, or important notifications
4. Sharing of Information
- We do not sell or rent personal data to third parties
- Information may be shared with trusted service providers (e.g., payment gateways, communication tools) strictly for operational purposes
- Data may be disclosed if required by law
5. Data Protection & Security
We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no digital system is completely secure, so we cannot guarantee absolute security.
6. Children’s Privacy
- Since our services involve minors, parent/guardian consent is required for enrollment
- We collect only necessary information related to educational purposes
- Parents/guardians can request access, correction, or deletion of their child’s data
7. Cookies & Tracking (for website)
Our website may use cookies or similar technologies to enhance user experience and analyze traffic. You can disable cookies through your browser settings.
8. Data Retention
We retain personal information only as long as necessary for educational and administrative purposes or as required by law.
9. Your Rights
You have the right to:
- Access your data
- Request correction of incorrect information
- Request deletion of data (subject to legal/operational requirements)
10. Third-Party Links
Our website or communication may contain links to third-party platforms. We are not responsible for their privacy practices.
11. Changes to This Policy
Ace Education may update this Privacy Policy from time to time. Continued use of our services implies acceptance of the updated policy.